Demio experienced a minor incident on October 20, 2025 affecting Webinar Room API and HubSpot APIs and 1 more component, lasting 14h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Webinar Room APIHubSpot APIsUser DashboardWebinar Room WebSocket ServerWebinar Signaling API
Update timeline
- monitoring Oct 20, 2025, 10:41 AM UTC
Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system
- monitoring Oct 20, 2025, 08:08 PM UTC
Service recovery across all AWS services continues to improve in the affected region
- resolved Oct 21, 2025, 12:51 AM UTC
As of 3:53 PM PDT, all AWS services returned to normal operations and Demio is fully operational.