Demio Outage History

Demio is up right now

Demio had 4 outages in the last 2 years totaling 15h 1m of downtime — averaging 0.2 incidents per month.

There were 4 Demio outages since September 30, 2024 totaling 15h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.demio.com

Major August 25, 2026

Degraded Services

Detected by Pingoru
Aug 25, 2026, 05:56 PM UTC
Resolved
Aug 25, 2026, 06:04 PM UTC
Duration
7m
Affected: Webinar Room APIUser DashboardWebinar Room WebSocket ServerWebinar Signaling API
Timeline · 2 updates
  1. identified Aug 25, 2026, 05:56 PM UTC

    We’re currently investigating an issue affecting the User Dashboard. One of our internal ValKey clusters reached full memory capacity, and our team is actively working to restore normal service. We’ll share another update as soon as we have more information.

  2. resolved Aug 25, 2026, 06:04 PM UTC

    Resolved: User Dashboard service disruption The issue affecting the User Dashboard has been resolved. We cleared the memory pressure on the affected ValKey cluster and restored normal service. The User Dashboard is operating normally again, and we’re continuing to monitor the system closely.

Read the full incident report →

Minor October 20, 2025

Degraded Service

Detected by Pingoru
Oct 20, 2025, 10:41 AM UTC
Resolved
Oct 21, 2025, 12:51 AM UTC
Duration
14h 9m
Affected: Webinar Room APIHubSpot APIsUser DashboardWebinar Room WebSocket ServerWebinar Signaling API
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 10:41 AM UTC

    Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system

  2. monitoring Oct 20, 2025, 08:08 PM UTC

    Service recovery across all AWS services continues to improve in the affected region

  3. resolved Oct 21, 2025, 12:51 AM UTC

    As of 3:53 PM PDT, all AWS services returned to normal operations and Demio is fully operational.

Read the full incident report →

Critical October 20, 2025

Platform Outage

Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 20, 2025, 10:36 AM UTC

    Amazon Web Services, the cloud provider that we use for hosting our services, partially went down in the Northern Virginia region. As a result, our application's connection to the Database was affected, and the platform temporarily went down.

Read the full incident report →

Minor September 30, 2024

Landing page temporary outage

Detected by Pingoru
Sep 30, 2024, 04:46 PM UTC
Resolved
Sep 30, 2024, 05:30 PM UTC
Duration
43m
Affected: Landing Website
Timeline · 2 updates
  1. identified Sep 30, 2024, 04:46 PM UTC

    The landing page www.demio.com is temporarily unavailable. We are working on solving this issue. It doesn't affect the main Demio User Dashboard and running Events/Webinars.

  2. resolved Sep 30, 2024, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →