Demio Outage History
Demio is up right nowPingoru has recorded 11 incidents for Demio: 4 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 2 of 518 (0%) |
Incidents, newest first
Minor October 5, 2026 Email Delivery Delays 1h 36m User Dashboard
Started Oct 05, 2026, 03:14 PM UTC· resolved Oct 05, 2026, 04:51 PM UTC
- identified Oct 05, 2026, 03:14 PM UTC
We’re currently experiencing delays with outbound emails from Demio. Our team is actively working to restore normal email delivery. Emails may arrive later than expected while we resolve the issue. We’ll share another update as soon as service is fully restored.
- resolved Oct 05, 2026, 04:51 PM UTC
This incident has been resolved.
Major August 25, 2026 Degraded Services 7m Webinar Room API, User Dashboard, Webinar Room WebSocket Server, Webinar Signaling API
Started Aug 25, 2026, 05:56 PM UTC· resolved Aug 25, 2026, 06:04 PM UTC
- identified Aug 25, 2026, 05:56 PM UTC
We’re currently investigating an issue affecting the User Dashboard. One of our internal ValKey clusters reached full memory capacity, and our team is actively working to restore normal service. We’ll share another update as soon as we have more information.
- resolved Aug 25, 2026, 06:04 PM UTC
Resolved: User Dashboard service disruption The issue affecting the User Dashboard has been resolved. We cleared the memory pressure on the affected ValKey cluster and restored normal service. The User Dashboard is operating normally again, and we’re continuing to monitor the system closely.
Minor October 20, 2025 Degraded Service 14h 9m Webinar Room API, HubSpot APIs, User Dashboard, Webinar Room WebSocket Server and 1 more
Started Oct 20, 2025, 10:41 AM UTC· resolved Oct 21, 2025, 12:51 AM UTC
- monitoring Oct 20, 2025, 10:41 AM UTC
Due to Amazon Web Service outage in N.Virginia, some our services are degraded. We are actively monitoring the system
- monitoring Oct 20, 2025, 08:08 PM UTC
Service recovery across all AWS services continues to improve in the affected region
- resolved Oct 21, 2025, 12:51 AM UTC
As of 3:53 PM PDT, all AWS services returned to normal operations and Demio is fully operational.
Critical October 20, 2025 Platform Outage –
Started Oct 20, 2025, 07:00 AM UTC· resolved Oct 20, 2025, 07:00 AM UTC
- resolved Oct 20, 2025, 10:36 AM UTC
Amazon Web Services, the cloud provider that we use for hosting our services, partially went down in the Northern Virginia region. As a result, our application's connection to the Database was affected, and the platform temporarily went down.