Delinea Outage History

We’re currently conducting maintenance on the Thycotic One service. Our team is actively working to complete the necessary updates and improvements. If you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at https://support.delinea.com. Thank you for your patience and understanding as we work to enhance our services.

We are currently experiencing a service disruption affecting Cloud Suite Pod34. We’re reaching out to inform you about an ongoing incident. Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

We are currently investigating a service degradation impacting Cloud Suite Pod34. Users may experience longer page load times. Our engineering teams are fully engaged and working to restore normal service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. For assistance or updates, please contact our support team at https://support.delinea.com.

We are currently experiencing a service disruption. We’re reaching out to inform you about an ongoing incident affecting PRA Service Customer may experience Access Restricted error when launching PRA Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

We are currently investigating a service degradation impacting Cloud Suite Pod34. Users may experience longer page load times. Our engineering teams are fully engaged and working to restore normal service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. For assistance or updates, please contact our support team at https://support.delinea.com.

We are currently investigating a service disruption impacting Cloud Suite Pod34. Our engineering teams are fully engaged and working to restore normal service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. For assistance or updates, please contact our support team at https://support.delinea.com.

We are currently investigating a service disruption with enrollment of agents on Cloud Suite Pod34. Our team is working to identify the root cause and implement a solution. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

We are continuing to investigate a service disruption with enrollment of agents on Cloud Suite Pod34. As part of that investigation, we are going to do a rolling reimage of tcp relay servers within the next few minutes. The tcp relays are used in traffic from connectors to the Cloud Suite cloud. This may cause brief connection disruptions for things like SSH and RPD traffic. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

We are continuing to investigate a service disruption with enrollment of agents on Cloud Suite Pod34. As part of that investigation, we are going reboot other backend components. There will be service outages of up to 10 minutes during these events. All rebooting should be completed by 5:30 PM ET. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

We are continuing to investigate a service disruption with enrollment of agents for some customers on Cloud Suite Pod34. All reboots were completed by 5:30 ET and no additional reboots are planned at this time. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

We are currently experiencing a service disruption affecting Privileged Access Service tenants hosted on several Pods. Customers may encounter an outage or service degradation when attempting to access the service. Our engineering team is actively investigating the issue and working to implement a fix. We apologize for the inconvenience and appreciate your patience as we work to restore normal service. If you have any questions or concerns, please contact our support team at https://support.delinea.com

The fix has not had the expected impact in resolving the issue. We are continuing to investigate. Pod34 is experiencing intermittent issues due to a maintenance upgrade. We appreciate your continued patience and support as we work to fully restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

We are currently investigating a service outage affecting Privilege Manager Cloud tenants hosted in Canada. Customers attempting to access the service may encounter Error 20, which indicates a proxy failure due to a TCP connection timeout when trying to reach the web server. Our engineering team is actively working to restore connectivity and resolve the issue as quickly as possible. We appreciate your patience and will provide updates as we learn more.