Delinea incident

Privileged Access Service / Cloud Suite: Tenants on Pod34 are experiencing degraded performance

Delinea experienced a minor incident on September 2, 2025 affecting Privileged Access Service / Cloud Suite, lasting 31m. The incident has been resolved; the full update timeline is below.

Started: Sep 02, 2025, 03:13 PM UTC
Resolved: Sep 02, 2025, 03:44 PM UTC
Duration: 31m
Detected by Pingoru: Sep 02, 2025, 03:13 PM UTC

Affected components

Privileged Access Service / Cloud Suite

Update timeline

investigating Sep 02, 2025, 03:13 PM UTC

We are currently investigating a service degradation impacting Cloud Suite Pod34. Users may experience longer page load times. Our engineering teams are fully engaged and working to restore normal service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time. For assistance or updates, please contact our support team at https://support.delinea.com.
monitoring Sep 02, 2025, 03:30 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 02, 2025, 03:44 PM UTC

This incident has been resolved.