Delinea incident

Secret Server Cloud: Access Issues and Errors When Navigating Between Pages

Minor Resolved View vendor source →

Delinea experienced a minor incident on July 28, 2026 affecting Secret Server Cloud and Secret Server Cloud, lasting 9h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 02:03 PM UTC
Resolved
Jul 28, 2026, 11:07 PM UTC
Duration
9h 4m
Detected by Pingoru
Jul 28, 2026, 02:03 PM UTC

Affected components

Secret Server CloudSecret Server Cloud

Update timeline

  1. investigating Jul 28, 2026, 02:03 PM UTC

    We are investigating reports that some Secret Server Cloud users are unable to sign in and are being redirected to an error page. We are actively working to resolve the issue and will provide another update soon.

  2. identified Jul 28, 2026, 02:15 PM UTC

    We have identified the root cause of the issue. A configuration change prevented affected tenants from connecting to the database, causing the application to fail to load and display error pages. Our engineering team has applied a corrective change and is validating the fix. We will provide another update soon.

  3. monitoring Jul 28, 2026, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 28, 2026, 11:07 PM UTC

    This issue has been resolved, and services are operating normally. We will continue to monitor to ensure stability.