- Detected by Pingoru
- Oct 13, 2026, 03:42 PM UTC
- Resolved
- Oct 13, 2026, 04:56 PM UTC
- Duration
- 1h 13m
Affected: PlatformPlatformPlatformPlatformPlatformPlatformSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server Cloud
Timeline · 6 updates
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investigating Oct 13, 2026, 03:42 PM UTC
Between approximately 12:32 UTC and 14:11 UTC on October 13, 2026, some users signing in to the Delinea Platform with SAML single sign-on (SSO) were unable to complete login and received an "Access Denied – Error 15" message after authenticating with their identity provider. Users who were already signed in, and users signing in without SAML SSO, were not affected. The issue was caused by a security rule at a third-party edge network provider that incorrectly blocked SAML login responses. Our engineering team applied a configuration change at 14:11 UTC and SAML SSO logins have been succeeding normally since. If you continue to experience this error, please refresh your browser and try again. We apologize for the inconvenience this has caused and appreciate your patience as we worked to restore normal service. For any questions about this incident, please reach out to our support team at https://support.delinea.com.
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identified Oct 13, 2026, 03:44 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Oct 13, 2026, 03:49 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Oct 13, 2026, 03:50 PM UTC
We are continuing to monitor for any further issues.
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monitoring Oct 13, 2026, 04:02 PM UTC
We are continuing to monitor for any further issues.
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resolved Oct 13, 2026, 04:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2026, 02:00 AM UTC
- Resolved
- Oct 13, 2026, 02:00 AM UTC
- Duration
- —
Timeline · 1 update
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 09:22 PM UTC
- Resolved
- Oct 02, 2026, 12:25 AM UTC
- Duration
- 3h 3m
Affected: Secret Server Cloud
Timeline · 3 updates
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investigating Oct 01, 2026, 09:22 PM UTC
We are currently investigating an ongoing issue in the EU region. We'll provide an update soon.
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monitoring Oct 01, 2026, 10:09 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 02, 2026, 12:25 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2026, 01:02 AM UTC
- Resolved
- Sep 29, 2026, 01:35 AM UTC
- Duration
- 32m
Affected: PlatformPlatformPlatformPlatform
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Sep 28, 2026, 09:35 PM UTC
- Resolved
- Oct 06, 2026, 01:21 PM UTC
- Duration
- 7d 15h
Affected: Privileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud Suite
Timeline · 3 updates
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investigating Sep 28, 2026, 09:35 PM UTC
We are investigating intermittent reports of issues with the Delinea Mobile App's Authenticator functionality working as expected post 26.2 Deployment. If you are experiencing this issue, please use other MFA options until we are able to resolve this issue. Our team is actively investigating and will provide an update when one is available.
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identified Sep 29, 2026, 07:53 PM UTC
The issue has been identified and a fix is being worked on. The fix will require a new deployment during a weekend maintenance window. In the meantime, please refer to the below KB Article for details on the issue and ways to workaround it. https://support.delinea.com/s/article/1790702420275 Thanks for your patience. If you have any questions or experience any issues, please open a case at https://support.delinea.com or call our support line at +1 202-991-0540.
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resolved Oct 06, 2026, 01:21 PM UTC
We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.
Read the full incident report →
- Detected by Pingoru
- Sep 28, 2026, 08:00 AM UTC
- Resolved
- Sep 28, 2026, 10:45 AM UTC
- Duration
- 2h 45m
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 12:11 PM UTC
- Resolved
- Sep 22, 2026, 01:07 PM UTC
- Duration
- 55m
Affected: Secret Server CloudSecret Server CloudSecret Server Cloud
Timeline · 3 updates
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investigating Sep 22, 2026, 12:11 PM UTC
We are investigating an issue affecting login and access to Secret Server Cloud for a subset of customers across the US, EU, and UAE regions. Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
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monitoring Sep 22, 2026, 12:58 PM UTC
We are continuing to monitor for any further issues
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resolved Sep 22, 2026, 01:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 04:37 PM UTC
- Resolved
- Sep 16, 2026, 06:32 PM UTC
- Duration
- 1h 55m
Affected: Platform
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 10:00 PM UTC
- Resolved
- Sep 04, 2026, 10:00 PM UTC
- Duration
- —
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Aug 28, 2026, 06:02 PM UTC
- Resolved
- Aug 28, 2026, 08:16 PM UTC
- Duration
- 2h 14m
Affected: Platform
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2026, 09:46 PM UTC
- Resolved
- Aug 14, 2026, 09:46 PM UTC
- Duration
- —
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Aug 03, 2026, 04:55 AM UTC
- Resolved
- Aug 03, 2026, 02:31 PM UTC
- Duration
- 9h 35m
Affected: Secret Server CloudSecret Server CloudSecret Server Cloud
Timeline · 2 updates
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investigating Aug 03, 2026, 04:55 AM UTC
We are investigating reports of degraded performance affecting Secret Server. Some users may be unable to access the Vault UI. Users may encounter the error: [Federation Runtime]: remoteEntryExports is undefined, which can prevent access to secrets. Our team is actively investigating the cause and working to restore normal service. We will provide updates as more information becomes available.
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resolved Aug 03, 2026, 02:31 PM UTC
After further investigation, we have determined that this issue is isolated to Secret Server on-premises deployments and does not affect Secret Server Cloud (SSC). No impact to SSC has been identified in the US, EU, or SEA regions. This incident is now resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 01:41 AM UTC
- Resolved
- Jul 29, 2026, 01:41 AM UTC
- Duration
- —
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 02:03 PM UTC
- Resolved
- Jul 28, 2026, 11:07 PM UTC
- Duration
- 9h 4m
Affected: Secret Server CloudSecret Server Cloud
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Jul 27, 2026, 06:05 PM UTC
- Resolved
- Jul 27, 2026, 09:30 PM UTC
- Duration
- 3h 25m
Affected: Secret Server Cloud
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2026, 01:00 AM UTC
- Resolved
- Jul 25, 2026, 01:00 AM UTC
- Duration
- —
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Jul 24, 2026, 04:24 PM UTC
- Resolved
- Jul 24, 2026, 11:48 PM UTC
- Duration
- 7h 23m
Affected: Platform
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Jul 21, 2026, 09:55 PM UTC
- Resolved
- Jul 23, 2026, 03:57 PM UTC
- Duration
- 1d 18h
Affected: PlatformSecret Server Cloud
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 06:00 PM UTC
- Resolved
- Jul 13, 2026, 11:16 PM UTC
- Duration
- 5h 16m
Affected: PlatformPlatformPlatformPlatformPlatformPlatformPlatform
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Jul 12, 2026, 07:04 AM UTC
- Resolved
- Jul 12, 2026, 11:19 AM UTC
- Duration
- 4h 15m
Affected: Secret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server CloudSecret Server Cloud
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2026, 07:57 PM UTC
- Resolved
- Jul 09, 2026, 10:42 PM UTC
- Duration
- 2h 45m
Affected: Secret Server Cloud
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 06:21 PM UTC
- Resolved
- May 28, 2026, 08:10 PM UTC
- Duration
- 1h 49m
Affected: Platform
Timeline · 4 updates
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investigating May 28, 2026, 06:21 PM UTC
We are aware of an issue affecting the Delinea Platform in the US region. Some users may be experiencing difficulty logging in or accessing the platform, including unresponsive login attempts and unavailable resources after signing in. Our team is actively investigating. We will provide an update as soon as we have more information.
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identified May 28, 2026, 06:40 PM UTC
We have identified the cause of this incident. A connectivity issue with an upstream network provider affecting our New York point of presence is impacting access to the Delinea Platform for some US region users. Mitigation has been applied, with traffic being rerouted through an alternate point of presence to restore service. We are monitoring the situation closely and will provide a further update as events warrant
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monitoring May 28, 2026, 06:54 PM UTC
Traffic has been fully rerouted through alternate points of presence and service has been restored for affected US region users. We are monitoring the platform to confirm full stability.
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resolved May 28, 2026, 08:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 20, 2026, 05:34 PM UTC
- Resolved
- May 20, 2026, 09:43 PM UTC
- Duration
- 4h 8m
Affected: Secret Server CloudSecret Server CloudSecret Server Cloud
Timeline · 7 updates
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 03:44 PM UTC
- Resolved
- May 11, 2026, 03:44 PM UTC
- Duration
- —
Affected: Platform
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 03:28 PM UTC
- Resolved
- May 12, 2026, 02:17 AM UTC
- Duration
- 10h 48m
Affected: Secret Server Cloud
Timeline · 3 updates
Read the full incident report →