Deepgram Voice AI Outage History

Deepgram Voice AI is up right now

Pingoru has recorded 62 incidents for Deepgram Voice AI: 60 in the last 12 months and 20 in the last 90 days.

Source: status.deepgram.com

62incidents recorded
60last 12 months
20last 90 days
19 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct7
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct4%
Pingoru began tracking Deepgram Voice AI in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20265305 of 720 (42%)
May 2026648 of 744 (6%)
June 2026648 of 720 (7%)
July 2026427 of 744 (4%)
August 2026510 of 744 (1%)
September 202678 of 720 (1%)
October 2026726 of 592 (4%)

Incidents, newest first

Major October 22, 2025 Downstream third-party provider outage (OpenAI LLMs) 7d 5h Voice Agent API: Downstream Providers

Started Oct 22, 2025, 04:44 PM UTC· resolved Oct 29, 2025, 10:02 PM UTC

  1. identified Oct 22, 2025, 05:45 PM UTC

    A service degradation and partial outage began at approximately 16:44 UTC.

  2. identified Oct 22, 2025, 06:07 PM UTC

    We're seeing elevated error rates (500 Internal Server Error) with OpenAI models in the Voice Agent API. Our team is actively investigating and communicating with OpenAI to find a path to resolution, and a path to mitigation in the short term. Our metrics show degraded service for 4o-mini, 4.1-mini, 4.1 nano, 4.1, and possibly other OpenAI models. We are continuing to monitor, investigate, and work with OpenAI to resolve. As a workaround, we recommend switching to a different model or provider.

  3. identified Oct 23, 2025, 06:20 PM UTC

    We are continuing to see elevated error rates with OpenAI models in the Voice Agent API workflow. We have reached out and communicated with OpenAI to help resolve.

  4. identified Oct 24, 2025, 05:47 PM UTC

    We are still continuing to see increased errors using the OpenAI models in the Voice Agent API workflow. We have reached out and communicated with OpenAI to help resolve.

  5. identified Oct 27, 2025, 11:31 PM UTC

    We are still continuing to see increased errors using the OpenAI models in the Voice Agent API workflow. We have reached out and communicated with OpenAI to help resolve.

  6. resolved Oct 29, 2025, 10:02 PM UTC

    As of 19:28 UTC OpenAI's LLMs are no longer returning 500 errors. We are still in conversation with OpenAI about what happened.

Read the full incident report →

Minor October 9, 2025 Elevated error rates for Voice Agent API when using OpenAI LLMs 6d 21h Voice Agent API: Downstream Providers

Started Oct 09, 2025, 11:00 PM UTC· resolved Oct 16, 2025, 09:00 PM UTC

  1. investigating Oct 16, 2025, 08:42 PM UTC

    We're seeing elevated error rates with OpenAI models in the Voice Agent API. Our team is actively investigating and working with OpenAI to find a path to resolution, and a path to mitigation in the short term. Our metrics show degraded service for 4o-mini, 4.1-mini, 4.1 nano, 4.1, and possibly other OpenAI models. A service degradation began at approximately 23:00 UTC on October 9th. The service degraded further at 22:00 UTC on October 14th, and then again at 23:00 UTC on October 15th. We are continuing to monitor, investigate, and work with OpenAI to resolve. As a workaround, we recommend switching to a different model or provider.

  2. resolved Oct 17, 2025, 02:08 PM UTC

    As of 21:00 UTC on October 16th, OpenAI's LLMs are no longer returning 500 errors.

Read the full incident report →