DealerSocket incident

CRM & DMS Customer Support Technical Issues

Notice Resolved View vendor source →

DealerSocket experienced a notice incident on December 2, 2019 affecting AutoStar and FEX and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2019, 08:26 PM UTC
Resolved
Dec 02, 2019, 09:12 PM UTC
Duration
45m
Detected by Pingoru
Dec 02, 2019, 08:26 PM UTC

Affected components

AutoStarFEXIDMSRevenue Radar

Update timeline

  1. identified Dec 02, 2019, 08:26 PM UTC

    We experienced an outage at our Draper location causing longer support wait times while they get back up and running.

  2. resolved Dec 02, 2019, 09:12 PM UTC

    This incident has been resolved.