DealerSocket incident

CRM - Missing information in Elastic Search

Notice Resolved View vendor source →

DealerSocket experienced a notice incident on December 6, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2019, 04:28 PM UTC
Resolved
Dec 06, 2019, 03:30 PM UTC
Duration
—
Detected by Pingoru
Dec 06, 2019, 04:28 PM UTC

Update timeline

  1. resolved Dec 06, 2019, 04:28 PM UTC

    After patching on servers was completed last night, some of the services running did not start up properly again. This resulted in some difficulties when searching specific information in the CRM. After this was found, the services were all restarted and the issue was resolved.