DealerSocket incident

iDMS - Errors at Login

Minor Resolved View vendor source →

DealerSocket experienced a minor incident on December 19, 2019 affecting FEX and IDMS, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2019, 02:58 PM UTC
Resolved
Dec 19, 2019, 04:23 PM UTC
Duration
1h 25m
Detected by Pingoru
Dec 19, 2019, 02:58 PM UTC

Affected components

FEXIDMS

Update timeline

  1. investigating Dec 19, 2019, 02:58 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 19, 2019, 03:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 19, 2019, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Dec 19, 2019, 03:39 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Dec 19, 2019, 04:11 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Dec 19, 2019, 04:23 PM UTC

    This incident has been resolved.