DealerSocket incident

iDMS - Reports Showing Errors

Major Resolved View vendor source →

DealerSocket experienced a major incident on January 22, 2020 affecting IDMS, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2020, 04:27 PM UTC
Resolved
Jan 22, 2020, 05:04 PM UTC
Duration
36m
Detected by Pingoru
Jan 22, 2020, 04:27 PM UTC

Affected components

IDMS

Update timeline

  1. investigating Jan 22, 2020, 04:27 PM UTC

    We are currently investigating an issue where reports and dashboards are not generating within iDMS.

  2. investigating Jan 22, 2020, 04:57 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 22, 2020, 05:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 22, 2020, 05:04 PM UTC

    This incident has been resolved.