DealerSocket incident

Inventory+ Search Not returning results

Major Resolved View vendor source →

DealerSocket experienced a major incident on March 6, 2020 affecting Inventory+, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2020, 11:29 PM UTC
Resolved
Mar 06, 2020, 11:56 PM UTC
Duration
27m
Detected by Pingoru
Mar 06, 2020, 11:29 PM UTC

Affected components

Inventory+

Update timeline

  1. investigating Mar 06, 2020, 11:29 PM UTC

    We are currently investigating a problem where Search results are not populating within the Inventory+ Application. We will provide an update in 15 Minutes.

  2. monitoring Mar 06, 2020, 11:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 06, 2020, 11:56 PM UTC

    This incident has been resolved.