DealerSocket incident

CRM: Application Errors and Slowness

Major Resolved View vendor source →

DealerSocket experienced a major incident on April 3, 2020 affecting CRM, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2020, 05:18 PM UTC
Resolved
Apr 03, 2020, 08:31 PM UTC
Duration
3h 12m
Detected by Pingoru
Apr 03, 2020, 05:18 PM UTC

Affected components

CRM

Update timeline

  1. investigating Apr 03, 2020, 05:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 03, 2020, 05:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2020, 08:31 PM UTC

    This incident has been resolved.