DealerSocket experienced a major incident on May 29, 2020 affecting DealerFire - Engine5, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
DealerFire - Engine5
Update timeline
- investigating May 29, 2020, 11:47 AM UTC
A portion of websites on Engine5 are currently down. Teams are working to correct this and will update when we have more information.
- investigating May 29, 2020, 12:06 PM UTC
Websites are currently functional as we continue to investigate this issue.
- resolved May 29, 2020, 12:29 PM UTC
This incident has been resolved.