DealerSocket incident

CRM: Search Results not loading

Major Resolved View vendor source →

DealerSocket experienced a major incident on July 18, 2020 affecting CRM, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2020, 04:20 PM UTC
Resolved
Jul 18, 2020, 05:27 PM UTC
Duration
1h 7m
Detected by Pingoru
Jul 18, 2020, 04:20 PM UTC

Affected components

CRM

Update timeline

  1. investigating Jul 18, 2020, 04:20 PM UTC

    We are looking into a problem where search results within CRM are not responding.

  2. monitoring Jul 18, 2020, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 18, 2020, 05:27 PM UTC

    This incident has been resolved.