DealerSocket experienced a minor incident on August 11, 2020 affecting CRM, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
CRM
Update timeline
- investigating Aug 11, 2020, 02:02 PM UTC
We are investigating slowness within the CRM Application. Teams will provide an update shortly.
- monitoring Aug 11, 2020, 02:16 PM UTC
Teams are monitoring the application further as we do a deep investigation on the cause of slowness. At this time, the Application is responding as expected.
- resolved Aug 11, 2020, 02:57 PM UTC
This incident has been resolved.