DealerSocket incident

CRM: Application Slowness

Minor Resolved View vendor source →

DealerSocket experienced a minor incident on August 11, 2020 affecting CRM, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2020, 07:13 PM UTC
Resolved
Aug 11, 2020, 09:17 PM UTC
Duration
2h 4m
Detected by Pingoru
Aug 11, 2020, 07:13 PM UTC

Affected components

CRM

Update timeline

  1. investigating Aug 11, 2020, 07:13 PM UTC

    We are currently experiencing a performance issue where users are experiencing slowness within the CRM. Teams will post an update shortly.

  2. monitoring Aug 11, 2020, 07:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2020, 09:17 PM UTC

    This incident has been resolved.