DealerSocket incident

CDK/ADP CRM pushes failing to complete

Major Resolved View vendor source →

DealerSocket experienced a major incident on December 8, 2019, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2019, 12:33 AM UTC
Resolved
Dec 08, 2019, 04:20 AM UTC
Duration
3h 47m
Detected by Pingoru
Dec 08, 2019, 12:33 AM UTC

Update timeline

  1. identified Dec 08, 2019, 12:33 AM UTC

    We have confirmation that CDK is experiencing an issue on their end with webdesking requests not completing. They are actively working to correct the issue at this moment.

  2. resolved Dec 08, 2019, 04:20 AM UTC

    This incident has been resolved.