DealerSocket incident

Websites: Images on websites are not loading.

Critical Resolved View vendor source →

DealerSocket experienced a critical incident on December 29, 2019 affecting DealerFire - Engine5 and DealerFire - Engine6, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2019, 05:34 PM UTC
Resolved
Dec 29, 2019, 05:57 PM UTC
Duration
23m
Detected by Pingoru
Dec 29, 2019, 05:34 PM UTC

Affected components

DealerFire - Engine5DealerFire - Engine6

Update timeline

  1. identified Dec 29, 2019, 05:34 PM UTC

    We have identified a problem that is causing images to not load on dealership websites. Teams are working on fixing the problem.

  2. resolved Dec 29, 2019, 05:57 PM UTC

    This incident has been resolved.