DealerSocket experienced a critical incident on January 14, 2020 affecting DealerFire - Ignite, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
DealerFire - Ignite
Update timeline
- investigating Jan 14, 2020, 04:57 PM UTC
We are currently investigating this issue.
- monitoring Jan 14, 2020, 05:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2020, 05:19 PM UTC
This incident has been resolved.