DealerSocket incident

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Major Resolved View vendor source →

DealerSocket experienced a major incident on January 27, 2020 affecting DealerFire - Engine6, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2020, 09:31 PM UTC
Resolved
Jan 27, 2020, 10:12 PM UTC
Duration
41m
Detected by Pingoru
Jan 27, 2020, 09:31 PM UTC

Affected components

DealerFire - Engine6

Update timeline

  1. investigating Jan 27, 2020, 09:31 PM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2020, 09:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 27, 2020, 09:53 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jan 27, 2020, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 27, 2020, 10:12 PM UTC

    This incident has been resolved.