DealerSocket incident

Login Issues

Major Resolved View vendor source →

DealerSocket experienced a major incident on February 10, 2020, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2020, 01:56 PM UTC
Resolved
Feb 10, 2020, 02:58 PM UTC
Duration
1h 1m
Detected by Pingoru
Feb 10, 2020, 01:56 PM UTC

Update timeline

  1. investigating Feb 10, 2020, 01:56 PM UTC

    We are currently investigating an issue with some users not being able to log in.

  2. identified Feb 10, 2020, 02:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2020, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2020, 02:58 PM UTC

    This incident has been resolved.