DealerSocket incident

AutoStar: Users are unable to Login

Critical Resolved View vendor source →

DealerSocket experienced a critical incident on February 13, 2020 affecting AutoStar, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2020, 04:42 PM UTC
Resolved
Feb 13, 2020, 05:24 PM UTC
Duration
42m
Detected by Pingoru
Feb 13, 2020, 04:42 PM UTC

Affected components

AutoStar

Update timeline

  1. investigating Feb 13, 2020, 04:42 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 13, 2020, 05:02 PM UTC

    We are still looking the cause of the issue.

  3. resolved Feb 13, 2020, 05:24 PM UTC

    This incident has been resolved.