DealerSocket incident

IDMS: Unable to Pull NADA Valuations

Major Resolved View vendor source →

DealerSocket experienced a major incident on March 7, 2020 affecting IDMS, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2020, 11:19 PM UTC
Resolved
Mar 09, 2020, 08:05 PM UTC
Duration
1d 20h
Detected by Pingoru
Mar 07, 2020, 11:19 PM UTC

Affected components

IDMS

Update timeline

  1. investigating Mar 07, 2020, 11:19 PM UTC

    We are currently investigating an issue with NADA valuations. We will have an update as soon as we learn more.

  2. resolved Mar 09, 2020, 08:05 PM UTC

    This incident has been resolved.