DealerSocket had 3 outages in the last 2 years totaling 7h 42m of downtime — averaging 0.1 incidents per month.
There were 3 DealerSocket outages since April 17, 2026 totaling 7h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
Teams are working to restore access
This incident has been resolved.
CRM users are currently unable to login. We have teams working on this now and will provide updates as they become available.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
Our teams have identified the cause of the service disruption and are actively working to restore services. We do not have an estimated time for full restoration at this moment.
Some users may be able to log in at this time. However, systems are still in the process of coming back online, and full functionality has not yet been restored.
We are continuing to work on a fix for this issue.
We are actively validating systems as part of the restoration process.
We are currently investigating 504 Errors when attempting to access the IDMS application. We have internal teams working swiftly to remedy the issue.
A fix has been implemented and our internal teams are monitoring the issue.
This incident has been resolved.