DaySmart incident

Application facing intermittent loading issues

Major Resolved View vendor source →

DaySmart experienced a major incident on May 27, 2025 affecting Web Apps, lasting 6h 32m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 02:08 PM UTC
Resolved
May 27, 2025, 08:40 PM UTC
Duration
6h 32m
Detected by Pingoru
May 27, 2025, 02:08 PM UTC

Affected components

Web Apps

Update timeline

  1. investigating May 27, 2025, 02:08 PM UTC

    We are currently investigating an issue with portions of our application not working as intended. This is due to an outage from an external vendor used within our application. We understand how inconvenient this is and we appreciate your patience and understanding as we work to restore our application to a normal state.

  2. monitoring May 27, 2025, 02:41 PM UTC

    A fix has been implemented by the vendor and we are monitoring the results.

  3. resolved May 27, 2025, 08:40 PM UTC

    This incident has been resolved.