DaySmart experienced a minor incident on September 15, 2022 affecting CardConnect, lasting 4h 23m. The incident has been resolved; the full update timeline is below.
Affected components
CardConnect
Update timeline
- investigating Sep 15, 2022, 03:24 PM UTC
Users may experience extended load times and rendering issues while using CoPilot and CardPointe Applications. We are currently investigating the issue.
- monitoring Sep 15, 2022, 03:45 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Sep 15, 2022, 04:44 PM UTC
We are currently investigating this issue.
- resolved Sep 15, 2022, 07:47 PM UTC
This incident has been resolved.