DaySmart experienced a minor incident on May 31, 2023 affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile Appsdaysmart.com/salonMessagingdaysmart.com/petOnline Bookingdaysmart.com/bodyartdaysmart.com/spa
Update timeline
- investigating May 31, 2023, 07:09 PM UTC
We are investigating a potential issue. Our team is currently looking into this and we will provide an update within the next 30 minutes. We apologize for any inconvenience.
- investigating May 31, 2023, 07:15 PM UTC
We are continuing to investigate this issue.
- identified May 31, 2023, 07:34 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 31, 2023, 07:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 31, 2023, 08:03 PM UTC
This incident has been resolved.