DaySmart incident

Client Screen Force Logout

Notice Resolved View vendor source →

DaySmart experienced a notice incident on February 16, 2024 affecting Web Apps and daysmart.com/salon and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2024, 03:09 PM UTC
Resolved
Feb 16, 2024, 03:51 PM UTC
Duration
41m
Detected by Pingoru
Feb 16, 2024, 03:09 PM UTC

Affected components

Web Appsdaysmart.com/salonMessagingdaysmart.com/petOnline Bookingdaysmart.com/bodyartdaysmart.com/spa

Update timeline

  1. investigating Feb 16, 2024, 03:09 PM UTC

    We are investigating a potential issue when clicking to the client screen, users are force logged out. Our team is currently looking into this and we will provide an update within the next 30 minutes. We apologize for any inconvenience.

  2. investigating Feb 16, 2024, 03:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 16, 2024, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 16, 2024, 03:51 PM UTC

    This incident has been resolved.