DaySmart incident

Degraded performance when searching a pet or client from an open ticket

Minor Resolved View vendor source →

DaySmart experienced a minor incident on December 7, 2022 affecting Web Apps, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2022, 04:59 PM UTC
Resolved
Dec 07, 2022, 07:15 PM UTC
Duration
2h 15m
Detected by Pingoru
Dec 07, 2022, 04:59 PM UTC

Affected components

Web Apps

Update timeline

  1. investigating Dec 07, 2022, 04:59 PM UTC

    We are currently investigating this issue.

  2. identified Dec 07, 2022, 05:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 07, 2022, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 07, 2022, 07:15 PM UTC

    This incident has been resolved.