DaySmart incident

Two Way Text Messaging not syncing with Software

Major Resolved View vendor source →

DaySmart experienced a major incident on January 3, 2025 affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps and 1 more component, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2025, 08:52 PM UTC
Resolved
Jan 04, 2025, 02:07 AM UTC
Duration
5h 14m
Detected by Pingoru
Jan 03, 2025, 08:52 PM UTC

Affected components

Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile Appsdaysmart.com/salonMessagingOnline Booking

Update timeline

  1. investigating Jan 03, 2025, 08:52 PM UTC

    We are currently investigating this issue.

  2. identified Jan 03, 2025, 10:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 04, 2025, 02:07 AM UTC

    A fix has been implemented and this issue is now resolved.