DaySmart experienced a major incident on February 4, 2025 affecting Online Booking, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Online Booking
Update timeline
- investigating Feb 04, 2025, 02:40 PM UTC
We are currently investigating an issue where users are getting an error when trying to go to the Online Booking website which is preventing clients from being able to book online.
- investigating Feb 04, 2025, 02:42 PM UTC
We are continuing to investigate this issue.
- identified Feb 04, 2025, 02:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 04, 2025, 02:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 04, 2025, 03:00 PM UTC
This incident has been resolved.