DaySmart incident

Unable to Access the Application

Critical Resolved View vendor source →

DaySmart experienced a critical incident on March 24, 2025 affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 12:23 AM UTC
Resolved
Mar 24, 2025, 01:34 AM UTC
Duration
1h 11m
Detected by Pingoru
Mar 24, 2025, 12:23 AM UTC

Affected components

Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile AppsMessagingDaySmart Remote Access Mobile AppOnline Booking

Update timeline

  1. investigating Mar 24, 2025, 12:23 AM UTC

    We are currently investigating an outage that is impacting the application. Our engineering team is actively working on a solution.

  2. identified Mar 24, 2025, 12:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 24, 2025, 12:31 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 24, 2025, 12:36 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 24, 2025, 01:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 24, 2025, 01:34 AM UTC

    This incident has been resolved.