DaySmart incident

Text Messaging service interruption

Major Resolved View vendor source →

DaySmart experienced a major incident on April 16, 2025 affecting Messaging, lasting 20h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 03:43 PM UTC
Resolved
Apr 17, 2025, 12:18 PM UTC
Duration
20h 34m
Detected by Pingoru
Apr 16, 2025, 03:43 PM UTC

Affected components

Messaging

Update timeline

  1. investigating Apr 16, 2025, 03:43 PM UTC

    We are currently experiencing issues with the text message services. Our teams are actively working towards a resolution.

  2. monitoring Apr 16, 2025, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2025, 12:18 PM UTC

    This incident has been resolved.