DataStax Astra incident

Elevated request error rates in AWS eu-west-1 for Astra Serverless

Minor Resolved View vendor source →

DataStax Astra experienced a minor incident on May 20, 2025 affecting Astra Serverless DB and AWS eu-west-1, lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 08:14 AM UTC
Resolved
May 20, 2025, 12:26 PM UTC
Duration
4h 12m
Detected by Pingoru
May 20, 2025, 08:14 AM UTC

Affected components

Astra Serverless DBAWS eu-west-1

Update timeline

  1. identified May 20, 2025, 08:14 AM UTC

    We have identified the issue and are taking mitigating actions

  2. identified May 20, 2025, 09:12 AM UTC

    We are actively working towards a resolution. Our team remains fully engaged, and we’ll share updates as progress is made.

  3. identified May 20, 2025, 11:12 AM UTC

    Our investigation is still ongoing and our team continues to work diligently toward resolving the issue.

  4. monitoring May 20, 2025, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 20, 2025, 12:17 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved May 20, 2025, 12:26 PM UTC

    This incident has been resolved.