DataStax Astra incident

Elevated request error rates in AWS eu-west-1 for Astra Serverless

Minor Resolved View vendor source →

DataStax Astra experienced a minor incident on May 20, 2025 affecting Astra Serverless DB and AWS eu-west-1, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 01:40 PM UTC
Resolved
May 20, 2025, 04:42 PM UTC
Duration
3h 2m
Detected by Pingoru
May 20, 2025, 01:40 PM UTC

Affected components

Astra Serverless DBAWS eu-west-1

Update timeline

  1. identified May 20, 2025, 01:40 PM UTC

    We have identified a recurring issue, and a fix is being implemented.

  2. identified May 20, 2025, 02:19 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 20, 2025, 03:27 PM UTC

    We have completed adding additional resources to the region and are monitoring the situation. At this time, all databases should no longer be experiencing impact.

  4. resolved May 20, 2025, 04:42 PM UTC

    This incident has been resolved.