DataStax Astra incident

Elevated rates of Read Failure Exceptions for vector workloads

Major Resolved View vendor source →

DataStax Astra experienced a major incident on May 21, 2025 affecting Astra Serverless DB, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 10:20 AM UTC
Resolved
May 21, 2025, 03:33 PM UTC
Duration
5h 13m
Detected by Pingoru
May 21, 2025, 10:20 AM UTC

Affected components

Astra Serverless DB

Update timeline

  1. identified May 21, 2025, 10:20 AM UTC

    We have identified an issue that affects vector search and SAI queries, and we are working to mitigate and resolve the issue.

  2. monitoring May 21, 2025, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 21, 2025, 02:52 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 21, 2025, 03:33 PM UTC

    This incident has been resolved.