DataStax Astra incident

EU Central1 Region in AWS is Down

Critical Resolved View vendor source →

DataStax Astra experienced a critical incident on October 24, 2024 affecting Astra Serverless DB, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 09:43 AM UTC
Resolved
Oct 24, 2024, 03:53 PM UTC
Duration
6h 10m
Detected by Pingoru
Oct 24, 2024, 09:43 AM UTC

Affected components

Astra Serverless DB

Update timeline

  1. investigating Oct 24, 2024, 09:43 AM UTC

    We are currently investigating this issue.

  2. identified Oct 24, 2024, 10:05 AM UTC

    The issue is identified and a fix is being implement. We will provide an update for resolution projection in next 10 minutes

  3. identified Oct 24, 2024, 10:24 AM UTC

    We are continuing to fix the issue and system has started to recover

  4. identified Oct 24, 2024, 10:54 AM UTC

    System is on the way to recovery most databases have recovered and we continue to recover the remaining databases

  5. monitoring Oct 24, 2024, 11:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Oct 24, 2024, 11:13 AM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Oct 24, 2024, 11:26 AM UTC

    There are some databases still having issues and we are working on resolving the issues

  8. monitoring Oct 24, 2024, 11:44 AM UTC

    We are continuing to monitor for any further issues.

  9. resolved Oct 24, 2024, 03:53 PM UTC

    This incident has been resolved.