DataStax Astra incident

Database availability issues in AWS us-east-1

Major Resolved View vendor source →

DataStax Astra experienced a major incident on November 15, 2024 affecting Astra Serverless DB and AWS us-east-1, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 06:09 PM UTC
Resolved
Nov 16, 2024, 01:04 AM UTC
Duration
6h 55m
Detected by Pingoru
Nov 15, 2024, 06:09 PM UTC

Affected components

Astra Serverless DBAWS us-east-1

Update timeline

  1. investigating Nov 15, 2024, 06:09 PM UTC

    We are currently investigating an issue in AWS us-east-1 causing the Astra Data Services component to crash, resulting in increased latencies, timeouts, or unavailable exceptions.

  2. identified Nov 15, 2024, 07:08 PM UTC

    Recovery is in progress, and most databases should be available.

  3. monitoring Nov 15, 2024, 09:50 PM UTC

    All databases should be stable. As caches are repopulated, there may still be some residual latency, but availability should not be impacted.

  4. resolved Nov 16, 2024, 01:04 AM UTC

    This incident has been resolved.