DataStax Astra incident

Outage in AWS ap-southeast-2

Critical Resolved View vendor source →

DataStax Astra experienced a critical incident on January 20, 2025 affecting ap-southeast-2, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2025, 04:10 PM UTC
Resolved
Jan 20, 2025, 05:40 PM UTC
Duration
1h 30m
Detected by Pingoru
Jan 20, 2025, 04:10 PM UTC

Affected components

ap-southeast-2

Update timeline

  1. investigating Jan 20, 2025, 04:42 PM UTC

    Applications are unable to connect to Astra Serverless databases in AWS south-east-2. We are actively investigating this issue.

  2. identified Jan 20, 2025, 05:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 20, 2025, 05:32 PM UTC

    A fix has been implemented, and we are monitoring the results. If an application is still having trouble sending traffic, please restart the application to re-establish the driver connections.

  4. resolved Jan 20, 2025, 05:40 PM UTC

    This incident has been resolved.