Datashake incident

Slow processing for Review Scraper API

Minor Resolved View vendor source →

Datashake experienced a minor incident on November 3, 2025 affecting Current status by service (reviewscraper.datashake.com), lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 09:35 AM UTC
Resolved
Nov 03, 2025, 01:18 PM UTC
Duration
3h 43m
Detected by Pingoru
Nov 03, 2025, 09:35 AM UTC

Affected components

Current status by service (reviewscraper.datashake.com)

Update timeline

  1. investigating Nov 03, 2025, 09:35 AM UTC

    We are currently experiencing issues affecting job processing speed. Our team is actively working to resolve the problem and will provide updates as progress is made.

  2. resolved Nov 03, 2025, 01:18 PM UTC

    We have processed the majority of the backlog, and all systems are operating normally.