Datashake experienced a minor incident on January 12, 2026 affecting Current status by service (reviewscraper.datashake.com) and Current status by service (reviewindexapi.datashake.com) and 1 more component, lasting 15h. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (reviewscraper.datashake.com)Current status by service (reviewindexapi.datashake.com)Current status by service (datashake-hub-api.datashake.com)
Update timeline
- investigating Jan 12, 2026, 05:30 PM UTC
We are currently experiencing issues affecting job processing speed resulting on a high volume of jobs pending. Our team is actively working to resolve the problem and we will provide updates as progress is made.
- resolved Jan 13, 2026, 08:30 AM UTC
Services are operating as normal and most of the backlog has been processed.