DataRobot incident

Notebooks are not starting in the US MTS environment

Critical Resolved View vendor source →

DataRobot experienced a critical incident on December 4, 2024 affecting Notebooks, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 08:58 AM UTC
Resolved
Dec 04, 2024, 10:41 AM UTC
Duration
1h 42m
Detected by Pingoru
Dec 04, 2024, 08:58 AM UTC

Affected components

Notebooks

Update timeline

  1. investigating Dec 04, 2024, 08:58 AM UTC

    We are currently experiencing an issue with Notebook services which is preventing Notebooks from starting in the US MTS environment. Our engineering team is actively working on resolving the problem.

  2. monitoring Dec 04, 2024, 09:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 04, 2024, 09:36 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 04, 2024, 10:41 AM UTC

    This incident has been resolved.