DataRobot incident

DataRobot STS degraded performance

Minor Resolved View vendor source →

DataRobot experienced a minor incident on April 16, 2025 affecting Website and API and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 09:34 AM UTC
Resolved
Apr 16, 2025, 10:37 AM UTC
Duration
1h 2m
Detected by Pingoru
Apr 16, 2025, 09:34 AM UTC

Affected components

WebsiteAPIAI Catalog and Data IngestGenerative AI LLM PlaygroundGenerative AI VDB Builder

Update timeline

  1. investigating Apr 16, 2025, 09:34 AM UTC

    STS customers might observe degraded performance caused by Regular Maintenance performed by DataRobot Engineering. Engineering team is working on the mitigation.

  2. resolved Apr 16, 2025, 10:37 AM UTC

    The Engineering team has identified the issue and is currently applying mitigation steps. If you continue to experience any issues, please contact DataRobot Support.