DataRobot experienced a minor incident on May 12, 2025 affecting Notebooks and Notebooks, lasting 14h 58m. The incident has been resolved; the full update timeline is below.
Affected components
NotebooksNotebooks
Update timeline
- investigating May 12, 2025, 08:25 PM UTC
Subset of running notebooks sessions getting terminated in all environments (US/EU/JP). Multiple customers are impacted. Engineering team investigating the root cause.
- monitoring May 12, 2025, 10:24 PM UTC
Engineering has found the potential root cause and applied a fix. Engineering is now monitoring impacted services.
- resolved May 13, 2025, 11:24 AM UTC
Engineering has successfully applied the fix, and all notebooks are now running as expected across all MTS environments.