Partial outage - monitors

Update timeline

1. investigating Apr 16, 2026, 12:52 PM UTC

   We are currently investigating an issue where customers in our EU region might experience issues searching, creating, and updating their monitor and SLO configurations through the web application or API. As a result, dashboard widgets based on monitors or SLOs are also affected. Monitor alerts and SLO evaluations are not affected.

2. investigating Apr 16, 2026, 01:35 PM UTC

   We are continuing to investigate the issue where customers in our EU region might experience issues searching, creating, and updating their monitor and SLO configurations through the web application or API. As a result, dashboard widgets based on monitors or SLOs are also affected. Monitor alerts and SLO evaluations are not affected.

3. identified Apr 16, 2026, 02:21 PM UTC

   We have identified the underlying issue and are working on a fix.

4. monitoring Apr 16, 2026, 02:28 PM UTC

   We have deployed a fix and we are monitoring the results. We will provide another update once the service is fully operational.

5. resolved Apr 16, 2026, 02:48 PM UTC

   This incident has been resolved.