Datadog EU incident

Delayed Metrics and Logs

Major Resolved View vendor source →

Datadog EU experienced a major incident on September 6, 2023 affecting Metrics and Infra Monitoring, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 06:52 PM UTC
Resolved
Sep 06, 2023, 07:41 PM UTC
Duration
49m
Detected by Pingoru
Sep 06, 2023, 06:52 PM UTC

Affected components

Metrics and Infra Monitoring

Update timeline

  1. investigating Sep 06, 2023, 06:52 PM UTC

    We are investigating increased latency processing Metrics and Logs. As a result of this issue, some users may see delays or gaps for metrics on graphs. To prevent spurious alerts, we have temporarily disabled monitors based on this data.

  2. investigating Sep 06, 2023, 07:11 PM UTC

    We have identified the problem, and are backfilling logs and metrics data. Monitors are still disabled, and no data has been lost.

  3. resolved Sep 06, 2023, 07:41 PM UTC

    This incident has been resolved.