Datadog EU experienced a major incident on June 4, 2024 affecting APM and Log Management and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2024, 08:57 AM UTC
We are investigating increased latency processing Events. As a result of this issue, some users may see delays or gaps in the event stream or for event queries on dashboards. To prevent spurious alerts, we have temporarily disabled monitors based on this data.
- monitoring Jun 04, 2024, 09:12 AM UTC
We've implemented a fix, and we are monitoring the result. This incident caused delays in several products, including Logs, APM Traces, Real User Monitoring, Synthetics Test Results, and Audit Trail.
- monitoring Jun 04, 2024, 09:14 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 04, 2024, 09:15 AM UTC
This incident has been resolved. This incident did not affect Metrics or Infrastructure Monitoring. Between 08:25 UTC and 09:15 UTC, we experienced elevated query errors and delays ingesting data for Logs, as well as more minor impact for several other products including: APM Traces, Real User Monitoring, Synthetics, and Audit Trail. All data has since been processed, and systems are operating in real-time as normal.