Datadog EU incident

Delayed logs for a subset of customers

Major Resolved View vendor source →

Datadog EU experienced a major incident on August 27, 2024 affecting Log Management and Monitors, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2024, 04:51 PM UTC
Resolved
Aug 27, 2024, 06:22 PM UTC
Duration
1h 30m
Detected by Pingoru
Aug 27, 2024, 04:51 PM UTC

Affected components

Log ManagementMonitors

Update timeline

  1. investigating Aug 27, 2024, 04:51 PM UTC

    We are investigating increased latency processing logs for a subset of customers. As a result of this issue, some users may see delayed logs processing, and associated logs monitor are currently not evaluated to avoid false positives.

  2. investigating Aug 27, 2024, 05:34 PM UTC

    We are continuing to investigate the issue.

  3. monitoring Aug 27, 2024, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 27, 2024, 06:22 PM UTC

    This incident has been resolved.